Consultant , Program Evaluation and Implementation - PROJECT RENEWAL, NYC

Consultant , Program Evaluation and Implementation - PROJECT RENEWAL Written by Fred Scaglione    Monday, 15 October 2012 09:31 PROJECT RENEWAL POSITION:    Consultant , Program Evaluation and Implementation ABOUT PROJECT RENEWAL: Project Renewal is a leading nonprofit organization known for its creative and entrepreneurial approach to ending homelessness in New York City. Program services provide homeless men and women everything they need to leave the street, get healthy, find homes, and become employed. The organization focuses on the neediest and least-served of the city's indigent population—people who, in addition to being without a home, cope with mental illness and/or addiction. Project Renewal offers a high quality and comprehensive set of services which begins on the streets with mobile psychiatric and medical outreach, and moves through to treatment programs, employment and finally, housing. With a staff of 650 and an annual budget of $46 million, Project Renewal is one of the larger social service nonprofits in the City. The Program Evaluation and Quality Assurance (PEQA) Department was founded in 2011 to design, implement, and manage the organization’s performance measurement and management systems, as well as support the agency’s needs in evaluation, quality assurance, and compliance.  The department’s mission is to enhance the agency’s ability to achieve its mission by developing and facilitating processes and systems that measurably improve the quality and effectiveness of our services and operations, and to support agency leadership in managing towards high performance. ABOUT THE POSITION:The Program Evaluation and Implementation Consultant is a new F/T position and reports to the Director of Program Evaluation and Quality Assurance. The Consultant will work closely with program leadership to build the capacity of certain programs to meet the organizational standards of evaluation, performance measurement and management, quality assurance, and compliance.  The Consultant will spend a significant amount of time within the programs.  That person will be an experienced manager with real world experience working in programs that serve adults with mental illness and/or substance use issues, have very strong interpersonal and communication skills, and have the necessary quantitative and technology skills to provide guidance around database usage, evaluation, and technology solutions. Specific responsibilities include but are not limited to the following:  •    Program Evaluation and Performance Measurement activities Assist programs in understanding and implementing evaluation and performance measurement and management systems, including activities such as identifying evaluation needs, data collection, data reporting, interpreting findings, improvement plan development, etc. Participate in planning, design, implementation, and follow up of a wide variety of evaluative activities. Analyze and provide feedback on data from program and agency evaluation activities. •    Program planning and implementation assistance Work closely with program staff to develop improvement plans, programmatic enhancements, and tracking mechanisms. Provide coaching and guidance on identifying areas for improvement, developing ideas and plans for program improvement, and assisting in implementation of those change efforts. Assist staff in using data and evaluation to develop recommendations for new programs, advise on the implementation of new programs and program enhancements. •    Capacity Building activities Conduct trainings on a variety of topics, including, but not limited to: service documentation, database usage, evaluation, and program planning. Provide coaching, support, mentoring, and guidance on a variety of management and evaluation topics. •    Other responsibilities Support data integrity and quality assurance efforts. Participate as a member of the PEQA team. Assist as needed on ad hoc projects. CANDIDATE REQUIREMENTS: The ideal candidate will have a commitment to the mission of Project Renewal and passion for data driven management in order to improve Project Renewal’s ability to fully achieve that mission. Specific minimum requirements include: Master’s degree in a related field with a minimum of three years’ experience in human services program management, evaluation, homeless services, consulting, or related field. Strong candidates with a BA and at least five years of relevant experience will be considered. Experience working with adults with mental health and/or substance use issues. Demonstrated skill and experience in analyzing complex problems and systems. Experience using relational databases and statistical packages to collect and analyze data. Proven track record in building and maintaining partnerships and teams that achieve tangible results. Exceptionally strong interpersonal and communication skills as well as an ability to work effectively with multiple stakeholders (e.g.: funders, employers, colleagues, staff), understanding and incorporating diverse points of view, styles and approaches. Attention to detail, with exceptional analytical, organizational, communication and project management skills. Preferred knowledge, skills, and abilities include: Knowledge of quantitative and qualitative evaluation approaches and experience in conducting evaluations. Consultation or capacity building experience in human services non-profits LOCATION:    New York, NY COMPENSATION:    Competitive compensation commensurate with experience TO APPLY:    Submit a resume and cover letter indicating position and salary requirements to: Project Renewal HR Department 200 Varick Street, 9th Floor New York, NY 10014 Fax: (212) 243-4755 Email: careers@projectrenewal.org This e-mail address is being protected from spambots. You need JavaScript enabled to view it EOE.