MORE / LESSDESCRIPTION
Founded in 1988, Asian Women's Shelter (AWS) is a dynamic non-profit organization dedicated to ending domestic violence and promoting the social, economic and political self-determination of women. AWS provides comprehensive services in over 40 languages through its Direct Services (DS), including a 24-hour shelter program and crisis line, Multilingual Access Model, Queer Asian Women and Transgender Support Program, and Anti-Trafficking Program. AWS's Community Building (CB) efforts work to change values, practices, systems and policies through grassroots mobilization, movement building, systems advocacy, and inter-organizational capacity building. AWS's Support of Communities and Services (SOCS) programs empower and engage community members in both direct service and community building programs as agents of advocacy and social change. AWS upholds all program areas with a strong organizational foundation comprised of dedicated board, staff, volunteers, on-call language advocates and community members; sound fiscal, personnel and administrative management; and organizational development including strategic planning, evaluation, and the strengthening of AWS's shared leadership model, anti-oppression framework, and value-based practices of movement-building, teamwork, collaboration, responsible uses of power, and leadership development. More information can be found at www.sfaws.org.
The Facilities Coordinator is responsible for 1) Creating a safe, welcoming, aesthetically pleasing, empowering, accessible, comfortable and clean living environment for the residents of Asian Women's Shelter; 2) Facilitating weekly group House Meetings and individual one on one meetings as needed for the shelter household; 3) Coordinating weekly food and supply shopping for the household with AWS volunteers; 3) Ensuring upkeep, maintenance, and development for the offices and living areas of the building; 4) Coordinating staff support of specific house maintenance projects; 5) Employing intervention and problem solving strategies for resident emergencies in collaboration with on-call staff; 6) Participating constructively in all agency personnel, evaluation, and program development efforts as expected for all staff. The Facilities Coordinator reports to the Associate and Executive Directors, and works primarily with the Direct Service Team.
JOB DUTIES
Leadership in Promoting Compassionate and Empowering Communal Living among Shelter Residents
• Model a culture of empowerment and compassion within the shelter
• Actively engage and communicate with residents to foster a positive household atmosphere
• Co-facilitate weekly house meeting for all shelter residents including one on ones as needed
• Lead and coordinate weekly household shopping for resident food and supplies with volunteers
• Complete room set-up for new residents, welcome packages and farewell gifts
• Find creative ways to use the shelter environment to bolster resident morale, dignity, and cultural inclusion
• Envision and implement home upgrades with input from finance staff, other staff, residents, volunteers, etc.
• Coordinate household holiday celebrations with staff, volunteers, residents (e.g. Eid, Thanksgiving, Lunar New
Year, Christmas, etc.)
• Collaborate with Direct Service staff and other staff on articulating household practices and expectations related
to safety, respect, confidentiality of information and location, etc.
• Lead ongoing refinement of those practices and expectations and the documentation of them
• Provide peer support to shelter residents, including individual orientations and on-going meetings as needed
• Facilitate conflict resolution between residents as needed, with direct service staff members
• Attend weekly direct service case meetings for household-related agenda items
• Train (once) and do weekly check-ins for weekend volunteers, and coordinate weekend activities for residents with them (e.g. activities made possible by soliciting free tickets to shows/museums/games/spas, etc.)
• Train all residents and AWS personnel regarding household safety and emergency procedures
Overall Coordination of Shelter Facility
• Develop and update a list of resources and vendors for shelter maintenance
• Coordinate regular maintenance and major repairs with vendors (plumbing, gas, electricity, painting, interior design, etc.), with appropriate attention to competitive bidding and quality control.
• Maintain house supplies (inventory, purchase and storage)
• Support and clarify resident contributions to maintaining clean living spaces (weekly)
• Coordinate and lead quarterly "House Maintenance Days" for all staff
• Handle AWS trash and recycling procedures for confidentiality, cleanliness, and environmental responsibility
• Maintain a safe and healthy shelter reinforced by universal precautions, emergency procedures, childproofing, pest control if needed, updated fire extinguishers and medical supplies, clean and safe living conditions, etc.
• Coordinate acceptance, pick-up, and sorting of all donations, including clothing, furniture, household items, etc.
• Coordinate yard maintenance- i.e. watering, pruning, planting, etc.
- Coordinate regular staff maintenance of offices twice a month.
- Maintain all carpeted areas with quarterly steam cleaning
- Organize household and resident supplies in the garage
• Nurture staff support and value of house maintenance
• Monitor house maintenance budget (keep records of household expenses, strategize to cut costs where possible)
• Evaluate and maintain household contracts: Community Thrift, Food Bank, drinking water, cable, utilities, etc.
• Maintain shelter car- e.g. Smog check, registration, re-parking system, routine maintenance (oil change, etc.).
• Update household inventory list annually
• Develop a vision and work plan for long-term preventative maintenance and facility betterment
General Program Support & Development (for all full-time staff at AWS)
- Participate in quarterly staff retreats and other all-staff retreats and trainings
- Share rotating on-call emergency coverage with all AWS staff
- Share rotating crisis line shift with all AWS staff
- Contribute to office/shelter coverage with all AWS staff
- Do community education or tabling for AWS when possible
- Share responsibilities of answering the door and phones with all AWS staff
- Respond to household and individual resident emergencies
- Assist with resident intake, pick-up, move-in, move-out, etc.
- Maintain active participation with household activities (i.e. holiday parties, childcare support, etc…)
- Participate in program development within program component teams
- Model AWS values to create a positive work environment
- Adhere to documentation and HR requirements for staff
- Be a team player and contributor in response to unscheduled needs or emergencies
QUALIFICATIONS:
This position requires someone with self-motivation and initiative, energy, self-reflection, social sensitivity, interpersonal skill, and a strong commitment to issues concerning violence, empowerment, culture, healing, and survivor-centeredness. Other important skills and experience include:
- Good spatial organizational skills
- Skill in assessing and responding to household and other social dynamics
- Ability to deal effectively and calmly in crisis situations
- Ability to follow through on preventative maintenance plans and repairs
- Collaborative problem-solving and organizational abilities
- Reliability in setting timelines and meeting deadlines
- Comfort in working on multiple projects simultaneously
- Demonstrated ability to coordinate tasks and handle details
- Supervision experience, particularly with regard to sensitive information and working with outside vendors
- Ability to facilitate group meetings
- Ability to be a team player with a positive attitude and good sense of humor
- Ability to handle and communicate about stress and work demands with a healthy, positive attitude
- Ability to motivate and support reflection, communication, and learning
- Ability to receive positive and constructive feedback from colleagues and supervisors
- Commitment to and practice of non-violence, including non-corporal discipline of children, and anti-oppression/empowerment practices
- Ability to work effectively with and across diverse communities
- Ability to participate in consensus building, input gathering and synthesis, and group decision making processes
- Positive attitude and pro-active skill towards problem-solving
- Commitment and practice of addressing conflict in a direct and constructive manner
- Aptitude to be a team leader and a team member
- Ability to work collaboratively with other agencies/programs
- Experience working with NPO's or CBO's, particularly in Asian and/or immigrant or refugee communities
- Availability to work some evenings and weekends
- Bilingual/bicultural preferred
- Some Macintosh computer literacy preferred
- Automobile, with current California driver's license and insurance desired
Asian Women's Shelter is an equal opportunity employer and does not discriminate on the basis of race, color, religious creed, ancestry, national origin, age, sex, gender identity, marital status, sexual orientation, medical condition, or disability and denial of family medical leave and pregnancy leave.
This search is being conducted by Asian Women's Shelter.
MORE / LESSHOW TO APPLY
Please send a resume and a cover letter to: fc@sfaws.org
Please write "FC Application- [Your Last Name]" in the subject line.
No phone calls, please.
MORE / LESSLOCATION
- 3543 18th Street, #19, San Francisco, California, 94110, United States
MORE / LESSDETAILS
- Application deadline
- December 3, 2012
- Education requirements
- High School
- Languages needed
- English
- Level of language proficiency
- Proficient
- Employment type
- Full time
- Professional level
- Managerial
- Salary range (annual, U.S. $)
- 37,493 - 41,864
- Salary details
- DOE
- Benefits
- Medical, Dental, Vision, Life, Alternative Health, 403b
- Job function
- Direct social services
- Owner's areas of focus
- Women
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